Short and clear
Frequently asked questions about SmartAF
Key answers about pricing, operation, ownership, internet and support.
How much does SmartAF cost?
Equipment, preparation and installation are quoted per home. The subscription is then €50 per month including VAT.
Do I own the equipment?
Yes. Purchased equipment is yours after full payment.
What happens if I cancel?
Central SmartAF automation, monitoring and support stop. Manual and local operation remains where technically possible.
Does everything work without internet?
No. Central automation, monitoring and remote control depend on internet and the SmartAF service. Local or manual operation may continue per device.
Is this a certified alarm system?
No. SmartAF provides smart alarm notifications and is not a monitoring centre or substitute for certified protection.
Does SmartAF work on heating?
No. SmartAF does not perform heating work or promise climate control.
How quickly does SmartAF respond?
SmartAF aims to respond within 24 hours. This is not a guarantee that a fault will be resolved within 24 hours.
A no-obligation introduction
Which task should happen automatically in your home?
Briefly tell us what keeps repeating. SmartAF aims to respond within 24 hours.